BITRIX24 MAILBOX

Although there are messengers and social networks, email is still a popular way of communicating with clients, partners and colleagues.

Bitrix24 Webmail is associated with CRM, tasks and calendar.

Process mail, create leads and tasks with one click. Just link your email address with Bitrix24!
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HOW IT WORKS

Click "Webmail" to link your email address to Bitrix24.
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For example, let's link Gmail to Bitrix24.

Click "Authentication" to sign in to your Google Account.
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Enable Bitrix24 access rights to your account by clicking "Allow".
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The number of connected mailboxes per employee depends on the Bitrix24 subscription:
  • Free: 1
  • Standard: 5
  • Professional: 10
  • CRM+: 10

Mailbox settings

When the mailbox is connected, you must configure the mailbox.
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Enter a time period for the system to retrieve emails - week, month, or full time. Time options (month, full time) are available only to commercial plan subscribers.
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By clicking on "Edit more parameters" you can enter the mailbox name and sender name.
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Bitrix24 supports sending e-mail via SMTP server. Just enter the SMTP server address and port, login name and password.
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Crm integrATION

Activate the "Link to CRM" option and all emails will get to CRM.
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By default, Bitrix24 automatically creates a new lead for each new incoming email and a new contact for each new outgoing email.

You can also specify a period of time during which Bitrix24 will process emails.
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Distribution queue - specify employees who will work with new leads and contacts in CRM. New leads and contacts are distributed evenly, exactly as users are enrolled. It doesn't matter whether the user is online or not.
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ACCCESS RIGHTS TO MAILBOX

Enter employees who will be able to process emails in this mailbox.
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The number of shared mailboxes on the account depends on the Bitrix24 subscription:
  • Free: 0
  • Standard: neobmedzene
  • Professional: neobmedzene
  • CRM+: neobmedzene

MORE THAN 5 000 000 ORGANIZATIONS HAVE DECIDED FOR BITRIX24

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